You can use Confirm’s Slack integration to send or receive Feedback, post Recognition, or create Notes from any Slack conversation (including Direct Messages)!
Here’s how:
To begin sending Confirm feedback in Slack, type the appropriate slash command for the type of content you’d like to send:
/givefeedback - use this command to give feedback to a colleague
/recognize - use this command to recognize a colleague
/request - use this command to request that a colleague give feedback to you
/note - use this command to create a new private note viewable in your Profile
Here’s an example using the /request slash command, which looks and works the same in both Direct Messages and Channel Messages:
Once you’ve used the appropriate slash command, you’ll be prompted to fill out fields in a form with the necessary and any custom information, then either submit or click the cancel button. Here’s an example using /givefeedback instead of /request:
After submitting, you’ll receive a private confirmation of your submission, with the option to click a button to view the contents of the submission:
Clicking the View button will take you to your Profile to view the content.
You can always view the contents of sent requests at any time in your Profile, whether they are sent in Confirm or via the Slack integration, in the Sent section of the “Feedback & notes” tab:
If, instead of requesting or giving private feedback, you’d like to publicly recognize a colleague, you can use the /recognize slash command - the workflow is exactly the same as for /request and /givefeedback:
In addition to giving and receiving feedback and recognizing colleagues, you can also use the Slack integration to easily create private notes for yourself about team members, which is a useful way to keep track of important information and reflections in a way that protects everyone’s psychological safety.
Simply use the /note slash command and type a note about the person you want to create a private note for yourself about:
This will bring up a similar pop-up to those for feedback and recognition, but with a lock icon and a reminder that this note is solely for you:
If you’re a manager, you’ll see notes about employees who report to you in the “Direct Reports” section of the “Feedback & notes” tab on your Profile.
If you’re a non-manager employee, you’ll see notes in the “Sent” section of the “Feedback & notes” tab on your Profile - but don’t worry! They’re not actually sent to the person tagged, they’re notes that only you can see.