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AI-Powered Drafts for Continuous Feedback & Recognition

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Written by Nina Hancock
Updated today

Confirm now includes AI-powered draft assistance directly within Continuous Feedback & Recognition, helping users quickly write thoughtful, high-quality feedback and recognition.

Overview

AI-powered drafts allow users to generate or enhance feedback and recognition using Confirm’s AI Assistant. Instead of starting from a blank page, users can input a short prompt and receive a structured draft they can edit and personalize.

This capability is designed to:

  • Save time when writing feedback or recognition

  • Improve clarity and quality of written communication

  • Encourage more frequent and meaningful feedback across teams

As with all AI features in Confirm, the generated content is fully editable, and users remain in control of the final message.


How It Works

When giving feedback or recognition, users will see AI options within the workflow:

Generate a draft from scratch

  • Click “Generate Draft with AI”

  • Enter a short description of what you want to say
    (e.g., “Recognize strong leadership during a product launch”)

  • Confirm generates a complete draft

Enhance an existing draft

  • Write your feedback or recognition as usual

  • Click “Enhance Draft with AI”

  • AI will improve structure, tone, and clarity


What the AI Uses

The AI Assistant generates drafts based on:

  • The prompt provided by the user

  • General writing best practices for feedback and recognition

Unlike AI-powered reviews, this feature does not require existing performance data, it is designed to help with quick, situational input.


Best Practices

To get the most useful draft:

  • Be specific in your prompt (who, what, impact)

  • Use AI as a starting point, then personalize the message

  • Keep feedback aligned with your organization’s expectations and values


Relationship to Other AI Features

This feature extends Confirm’s broader AI capabilities across the platform. For example:

  • AI-powered manager reviews generate structured, data-driven drafts based on performance inputs like objectives, feedback, and ONA data (Confirm Help Center)

  • AI-powered self-reviews help employees draft reflective responses using their performance history and activities (Confirm Help Center)

In contrast, AI drafts for feedback & recognition are lightweight and prompt-based, enabling quick, in-the-moment communication.


Permissions & Visibility

AI-generated drafts follow the same visibility and permissions as standard feedback and recognition:

  • Visibility settings (Individual, Manager, Everyone) remain unchanged

  • AI does not alter who can see the feedback

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