The basics of OKRs
Objectives and key results (OKR, alternatively OKRs) is a goal setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes. You can create them and view those of your peers at https://app.confirm.com/profile/objectives.
Typically organizations have all employees write their OKRs in parallel, utilizing the OKRs by their manager, teammates, and peers, as context and inspiration. It tends to be an iterative, collaborative process at most companies.
For each objective (a significant, concrete, clearly defined goal), you will want to define a number of key results (measurable success criteria used to track the achievement of that goal).
OKRs can be edited at any time within Confirm. However, when doing so, ensure that they stay aligned with those of the team/organization, and communicate any changes to relevant stakeholders, including collaborators (see Collaborators below).
Updating OKR status
To update the status, start/end date, amount achieved so far, weight, or notes/context, you can add access this information by clicking the graph next to the completion percentage, as seen below:
Scoring and Weighting OKRs
The overall completion percentage for a key result is calculated by the "Amount achieved so far" divided by the "Goal Amount". Both of these values are editable. The Goal Amount is defaulted to 100. You can also adjust a given key result's weight towards the overall objective.
Based on these scores and each key result's weight, the objective will receive an overall completion percentage. The overall completion percentage and weight of each key result will appropriately roll up to the objective.
As a recommendation, an organization's target success rate for key results should aim to be 70% (not 100%). A 70% success rate encourages competitive goal-making that is meant to stretch workers at low risk. If 100% of the key results are consistently being met, the key results should be reevaluated.
Additional Features - OKRs 2.0!
The latest update to our OKRs feature is now available! OKRs 2.0 is a major upgrade with several new features intended to help your teams align and collaborate on their most important goals. Along with a refreshed UI, OKRs 2.0 also includes Cascading Objectives, Collaborators, and Custom Start/End dates. Take a look:
Confirm now supports cascading objectives, allowing users to establish parent/child relationships that can connect all the way up and down an org. This can help align an individual's objectives to those of their manager, department, or the high-level goals of the org.
We've also made it easier to quickly view the objectives and key results of those you work most closely with. Depending on your organizations permissions, any user can see the objectives of their manager hierarchy, direct reports, or peers from their own objectives screen by hovering over the individual whose objectives they'd like to see.
We now allow users to add collaborators to any objective or key result. This enables multiple individuals to contribute toward the same goal, as any user can view, edit or update the status of an item they're a collaborator on.
There is no limit to the number of collaborators on an objective or key result. Each collaborator's avatar appears on the item until it has over 6 collaborators, then the avatar display will indicate the number of additional collaborators whose avatars are not shown.
In this release, collaborators have the same permissions as an item's original owner/creator. They're able to edit and update the item's content, status, start/end date, etc. All changes made by a collaborator will appear in the item's history.
Finally, the Collaborators functionality can be used to assign an objective or key result to other individuals. A user can create an objective or key result, add the intended owner as a collaborator, then remove themselves from them item on the same hover.
Objective Start/End Dates
Not every objective falls neatly within a given quarter. We've added the ability to edit start and end dates for any objective, making it possible for objectives to span multiple quarters or even years.
Users can set the start & end date when creating or editing an objective from the status popover.
When an objective is created, it automatically has start and end dates matching the quarter it was added in. When an objective's start and end dates span multiple quarters, it will appear in the Objectives list for each quarter it overlaps with.