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Objectives and Key Results (OKRS)
Objectives and Key Results (OKRS)
David Isaac Murray avatar
Written by David Isaac Murray
Updated over 8 months ago

Prefer to watch a video? Check out our Objectives & Key Results video

The basics of OKRs

Objectives and key results (OKR, alternatively OKRs) is a goal setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes. You can create them and view those of your peers at https://app.confirm.com/profile/objectives.

Typically organizations have all employees write their OKRs in parallel, utilizing the OKRs by their manager, teammates, and peers, as context and inspiration. It tends to be an iterative, collaborative process at most companies.

Adding OKRs

For each objective (a significant, concrete, clearly defined goal), you will want to define a number of key results (measurable success criteria used to track the achievement of that goal).

Editing OKRs

OKRs can be edited at any time within Confirm. However, when doing so, ensure that they stay aligned with those of the team/organization, and communicate any changes to relevant stakeholders, including collaborators (see Collaborators below).

Updating OKR status

To update the status, start/end date, amount achieved so far, weight, or notes/context, you can add access this information by clicking the graph next to the completion percentage, as seen below:

Scoring and Weighting OKRs

The overall completion percentage for a key result is calculated by the "Amount achieved so far" divided by the "Goal Amount". Both of these values are editable. The Goal Amount is defaulted to 100. You can also adjust a given key result's weight towards the overall objective.

Based on these scores and each key result's weight, the objective will receive an overall completion percentage. The overall completion percentage and weight of each key result will appropriately roll up to the objective.

As a recommendation, an organization's target success rate for key results should aim to be 70% (not 100%). A 70% success rate encourages competitive goal-making that is meant to stretch workers at low risk. If 100% of the key results are consistently being met, the key results should be reevaluated.

Additional Features - OKRs 2.0!

The latest update to our OKRs feature is now available! OKRs 2.0 is a major upgrade with several new features intended to help your teams align and collaborate on their most important goals. Along with a refreshed UI, OKRs 2.0 also includes Cascading Objectives, Collaborators, and Custom Start/End dates. Take a look:

Cascading Objectives

Confirm now supports cascading objectives, allowing users to establish parent/child relationships that can connect all the way up and down an org. This can help align an individual's objectives to those of their manager, department, or the high-level goals of the org.

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We've also made it easier to quickly view the objectives and key results of those you work most closely with. Depending on your organizations permissions, any user can see the objectives of their manager hierarchy, direct reports, or peers from their own objectives screen by hovering over the individual whose objectives they'd like to see.

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Collaborators

We now allow users to add collaborators to any objective or key result. This enables multiple individuals to contribute toward the same goal, as any user can view, edit, delete and update the status of an item they're a collaborator on.

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There is no limit to the number of collaborators on an objective or key result. Each collaborator's avatar appears on the item until it has over 6 collaborators, then the avatar display will indicate the number of additional collaborators whose avatars are not shown.

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In this release, collaborators have the same permissions as an item's original owner/creator. They're able to edit and update the item's content, status, start/end date, etc. All changes made by a collaborator will appear in the item's history.

PLEASE NOTE: A collaborator can also delete objectives, removing it from the Objectives list of all other collaborators.

Finally, the Collaborators functionality can be used to assign an objective or key result to other individuals. A user can create an objective or key result, add the intended owner as a collaborator, then remove themselves from them item on the same hover.

Objective Start/End Dates

Not every objective falls neatly within a given quarter. We've added the ability to edit start and end dates for any objective, making it possible for objectives to span multiple quarters or even years.

Users can set the start & end date when creating or editing an objective from the status popover.

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When an objective is created, it automatically has start and end dates matching the quarter it was added in. When an objective's start and end dates span multiple quarters, it will appear in the Objectives list for each quarter it overlaps with.

OKRs 2.0.1 Update - Simplified Status

The Simplified Status feature enables users to leverage status-only OKR tracking, instead of specifying a goal amount.

In order to simplify the tracking of the OKRs Completion/Status, auto calculation of the OKRs has been disabled by default.

When an item doesn’t have a score nor a status the objective is light gray colored.

When a status is assigned, it will be reflected in the indicator.

Statuses to select from:

  • On track = Green

  • At risk = Yellow

  • Off track = Red

  • Postponed = Gray

If a score is assigned to the goal, the percentage will display. A percentage will also display if Auto-calculation is enabled.

Auto-calculation

Auto-calculation is DISABLED by default.
To enable auto-calculation, simply click on the goal tracking element and turn on the toggle for 'Auto-calculation.'

Enabling Auto-calculation will ensure that the percentage of completion is auto-calculated based on the value of the child items, unless the scores are overridden.

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